Social Infrastructure

Education

Adding dimensions Core Skills For A Global Workforce

Adding Dimensions for Executives

Young people are joining organizations with high levels of technical skills as well as strongly defined personal goals. However, these skills do not seem enough for them to work efficiently or even effectively. They need to consciously add dimensions to their profiles, keeping their specializations updated while adding new people-skills to their repertoires. This generalized statement needs further definition.

What dimensions are needed in today’s world of work? Aspects such as proper communications, problem solving, presentation skills, working in teams and other non-tangibles constantly come up in discussion as expressed needs.

Are there gaps in learning that need to be addressed? What are the skills and competencies that might not have been nurtured or practised through school and college?

Core Skills for a Global Workforce

Organisations are faced with the challenge of getting their employees to cope with change. For this they need to develop some core skills that are essential and others that are desirable so that the organisation gets the edge. Enhancing skills in the technical area is easy because what is required is scripted. Developing the ‘soft skills’ is the difficult part as it encroaches on the development of personality and is less tangible and almost impossible to measure. Yet it can make the difference between customer delight and customer exasperation. Some of the ‘most-needed’ soft skills include the ability to communicate effectively, work in teams, present ideas, manage projects, solve problems, and focus on customers. Employees who develop these skills add value to their productivity as well as pave the way for career advancement through enhanced CVs. Employers who help them develop these skills are investing in the growth of their own companies.

While the term ‘core skills’ means different things to different people, we propose that there are some generic skills that all employees need – corporate or teaching – and that these skills need to be necessarily learnt at the workplace so that their ‘transferability’ is assured. Transfer of learning involves using the competency across situations. This also indicates high adaptability on the part of the employee which is a competency that is necessary for coping with change.

The following modules are proposed for immediate roll-out across the country:

Training Modules Hrs
Oral Communications: Speaking & Listening 12
Written Communications: Reading & Writing 12
Presentation Skills 6
Customer Handling / Customer Focus 6
Leadership 12
Teams and Teamwork 12
Team Building and Team Leadership 12


The programme is suitable for executives from entry level (less than a year in the company and for Middle Management (with teams reporting to them, eg: Sales Manager, Customer Support Manager, Commercial Manager, Project Leader etc)

The sessions include wrap-up activities for each Unit and slide presentations where inputs are required. The module also uses principles of adult learning allowing participants to arrive at their own knowledge through self-paced discussions, decision making and problem solving. The module includes high quality printed material for the participants which is given as handouts and worksheets relevant to each unit.

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  • Adding dimensions Core Skills For A Global Workforce
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