Social Infrastructure

Technology

e-Registration Project : E-Dharani – Compterisation of Registration Offices

The State of Orissa has recognized that Electronic governance (e-Governance) is an enabler to good governance. The Inspector General of Registration (IGR), the most IT savvy administrative wings of the Revenue Department, is in the forefront of using IT as a tool for providing services to citizens. The Department along with Disaster Management, Government of Orissa (GoO) has implemented a programme for the computerization of Registration Offices

The project christened 'e-dhaRani', is expected to increase the efficiency across the Administrative Structure with the objective of improving the quality of services to the citizens through a system of Information and Communication Technologies (ICT). The Department has undertaken a comprehensive plan to implement e-Governance across all DSR & SR including Ex Offices. E-Dharani is well positioned as a 'role model' for e-Governance projects across the country

The primary objectives of e-Dharani are "Visible enhancement in quality of services provided to Citizens & to make the system self-sustainable". To achieve this, e-Dharani Centers have been established across all 177 Registration Offices across the State of Orissa
The conceptualization & design of E-dhaRani application software was done by Inspector General of Registration & the same was developed by Infrastructure Leasing & Financial Services Ltd.(IL&FS)

The Key guiding principles for designing the project were:

  1. Ensuring Quality of Governance: The quality of governance implies continuous improvement in the service delivery to the citizens through better policies, promoting coordination among offices and without compromising on the legislative and administrative effectiveness. The principle demanded transformation of the government administration to make it more accountable, efficient and effective


  2. Citizen Focus: The service delivery focused on adding value to the citizens. The design criteria are broadly classified into:
    1. Flexibility: Citizens should be able to access services anyhow, anytime and anywhere
    2. Accessibility: Citizens who are entitled to a service cannot be refused; services should be easily searchable, usable and affordable
    3. Quality: Services should be timely and customer centric and they should provide value for money
    4. Privacy and Security: Services and service delivery should be trustworthy and confidential, both objectively and in the citizen’s perception

  3. Cost Effectiveness: Reducing the overall transaction costs through simplification/automation of processes with the application of ICT tools and without compromising on legislative and effectiveness

The project is designed and implemented to achieve IT enablement of complete workflow of a Sub Registrar Office in Orissa. This web based application is designed & developed to enhance the productivity of department by reducing inherent delays in registering a deed

With the implementation of e-Dharani, legal sanctity is given to registration of deeds through the new and improved system

"e-Dharani is not at all about hardware or physical infrastructure deployed at Registration offices" or rather it is not a typical Softwarisation of manual system. The project focuses on much needed administrative reforms directed towards improvement in quality of lives of the citizens.

The earlier initiatives taken by the department has proved to be a wise starting point & has generated a momentum to garner support for implementation of e-Registration Projects across all State Offices across Orissa

Projects in this Sector
  • Bhamashah Financial Empowerment Scheme – Government of Rajasthan
  • Common Services Centres Scheme
  • E-Com Hub
  • e-Registration Project : E-Dharani – Compterisation of Registration Offices
  • Ministry of Company Affairs – E Governance